:root {
  --surface: #ffffff;
  --surface-alt: #f4f7f8;
  --ink: #17212b;
  --muted: #667085;
  --accent: #0f766e;
  --accent-dark: #115e59;
  --line: #d8dee4;
  --success: #16794c;
  --warning: #a15c00;
  --danger: #b42318;
  --shadow: 0 12px 28px rgba(15, 35, 52, 0.08);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  font-family: "Segoe UI", Tahoma, sans-serif;
  background:
    linear-gradient(135deg, rgba(15, 118, 110, 0.12), transparent 30%),
    #eef3f5;
  color: var(--ink);
}

.tracking-page {
  background:
    linear-gradient(135deg, rgba(13, 92, 145, 0.12), transparent 34%),
    linear-gradient(180deg, #f4f8fb 0%, #eaf1f5 100%);
}

.courier-shell {
  max-width: 1120px;
  margin: 0 auto;
  padding: 22px;
}

.courier-hero {
  background:
    linear-gradient(135deg, rgba(15, 118, 110, 0.16), transparent 42%),
    #ffffff;
  border: 1px solid var(--line);
  border-radius: 14px;
  box-shadow: var(--shadow);
  overflow: hidden;
}

.brand-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 18px 22px;
  border-bottom: 1px solid var(--line);
}

.brand-lockup {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  color: var(--ink);
  text-decoration: none;
}

.brand-mark,
.parcel-logo {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background: var(--accent);
  color: #fff;
  font-weight: 900;
}

.brand-lockup small {
  display: block;
  color: var(--muted);
}

.courier-hero-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(320px, 0.85fr);
  gap: 28px;
  align-items: center;
  padding: 34px;
}

.courier-copy h1 {
  font-size: clamp(34px, 5vw, 58px);
  line-height: 1.02;
}

.courier-copy p {
  max-width: 620px;
  color: var(--muted);
  font-size: 18px;
}

.courier-search {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 170px;
  gap: 12px;
  align-items: end;
  margin-top: 28px;
  padding: 14px;
  background: #f8fbfc;
  border: 1px solid var(--line);
  border-radius: 12px;
}

.courier-search input,
.courier-search button {
  min-height: 52px;
}

.parcel-visual {
  min-height: 330px;
  display: grid;
  place-items: center;
}

.parcel-card {
  width: min(100%, 390px);
  min-height: 300px;
  position: relative;
  background:
    linear-gradient(160deg, #ffffff, #eef7f6);
  border: 1px solid #cfe0e4;
  border-radius: 18px;
  box-shadow: 0 24px 55px rgba(20, 47, 65, 0.16);
  padding: 24px;
}

.parcel-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.parcel-chip {
  background: rgba(22, 121, 76, 0.12);
  color: var(--success);
  border-radius: 999px;
  padding: 7px 12px;
  font-weight: 800;
}

.route-line {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
  margin: 52px 0 12px;
  position: relative;
}

.route-line::before {
  content: "";
  position: absolute;
  left: 24px;
  right: 24px;
  top: 16px;
  height: 4px;
  background: #c8e4e1;
}

.route-line span {
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--accent);
  border: 5px solid #e7f5f3;
  z-index: 1;
}

.route-line span:nth-child(2) {
  justify-self: center;
}

.route-line span:nth-child(3) {
  justify-self: end;
}

.route-labels {
  display: flex;
  justify-content: space-between;
  font-size: 13px;
}

.delivery-box {
  position: absolute;
  right: 32px;
  bottom: 28px;
  width: 96px;
  height: 84px;
}

.box-lid,
.box-body {
  display: block;
  background: #d9942b;
  border: 3px solid #8c5a14;
}

.box-lid {
  width: 84px;
  height: 24px;
  transform: skewX(-18deg);
  margin-left: 8px;
}

.box-body {
  width: 96px;
  height: 58px;
  border-top: 0;
  background: linear-gradient(90deg, #d9942b 50%, #c57d22 50%);
}

.tracking-results-wrap {
  margin-top: 18px;
}

.empty-tracking,
.courier-result {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 14px;
  box-shadow: var(--shadow);
  padding: 22px;
  overflow: hidden;
}

.result-head {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: flex-start;
}

.shipment-graphic {
  position: relative;
  display: grid;
  grid-template-columns: 80px 1fr 80px;
  align-items: center;
  min-height: 86px;
  margin: -6px -6px 18px;
  padding: 12px;
  background: linear-gradient(90deg, #f3faf9, #eef5fb);
  border: 1px solid #d7e7ea;
  border-radius: 14px;
}

.mini-warehouse {
  width: 62px;
  height: 50px;
  background: #dfe8ee;
  border: 3px solid #8ea3b0;
  clip-path: polygon(50% 0, 100% 36%, 100% 100%, 0 100%, 0 36%);
}

.mini-road {
  height: 6px;
  background: repeating-linear-gradient(90deg, #8ea3b0 0 28px, transparent 28px 40px);
  border-radius: 999px;
}

.mini-truck {
  width: 74px;
  height: 38px;
  position: relative;
  background: var(--accent);
  border-radius: 8px 12px 8px 8px;
}

.mini-truck span {
  position: absolute;
  right: 8px;
  top: 7px;
  width: 20px;
  height: 14px;
  background: #dff5f2;
  border-radius: 4px;
}

.mini-truck::before,
.mini-truck::after {
  content: "";
  position: absolute;
  bottom: -9px;
  width: 17px;
  height: 17px;
  background: #17212b;
  border: 4px solid #fff;
  border-radius: 50%;
}

.mini-truck::before {
  left: 10px;
}

.mini-truck::after {
  right: 10px;
}

.mini-pin {
  position: absolute;
  right: 18px;
  top: 8px;
  width: 22px;
  height: 22px;
  background: #d92d20;
  border-radius: 50% 50% 50% 0;
  transform: rotate(-45deg);
}

.mini-pin::after {
  content: "";
  position: absolute;
  width: 8px;
  height: 8px;
  left: 7px;
  top: 7px;
  border-radius: 50%;
  background: #fff;
}

.order-detail-panel {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  margin: 18px 0;
}

.order-detail-panel div,
.customer-note,
.builty-waiting {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 12px;
}

.order-detail-panel span {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.order-detail-panel strong {
  display: block;
  margin-top: 6px;
  overflow-wrap: anywhere;
}

.courier-progress {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(120px, 1fr));
  gap: 10px;
  margin: 20px 0;
}

.progress-step {
  position: relative;
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 14px;
  min-height: 98px;
}

.step-dot {
  display: block;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: #a7b4bf;
  margin-bottom: 12px;
}

.progress-step.completed .step-dot,
.progress-step.completed {
  border-color: rgba(22, 121, 76, 0.35);
  background: rgba(22, 121, 76, 0.08);
}

.progress-step.in-process .step-dot {
  background: #d98b00;
}

.progress-step.in-process {
  border-color: rgba(217, 139, 0, 0.34);
  background: rgba(217, 139, 0, 0.08);
}

.progress-step.problem .step-dot {
  background: var(--danger);
}

.progress-step.problem {
  border-color: rgba(180, 35, 24, 0.32);
  background: rgba(180, 35, 24, 0.08);
}

.progress-step.completed .step-dot {
  background: var(--accent);
}

.progress-step small {
  display: block;
  color: var(--muted);
  margin-top: 6px;
}

.progress-step time {
  display: block;
  margin-top: 10px;
  font-size: 12px;
  color: var(--ink);
  font-weight: 700;
}

.tracking-metrics {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.tracking-metrics div {
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 12px;
}

.tracking-metrics span {
  color: var(--muted);
  display: block;
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
}

.tracking-metrics strong {
  display: block;
  margin-top: 6px;
}

.scan-list {
  border-top: 1px solid var(--line);
  margin-top: 18px;
  padding-top: 12px;
}

.scan-list p {
  display: grid;
  grid-template-columns: 140px 1fr;
  gap: 10px;
  margin-bottom: 10px;
}

.scan-list span,
.muted-note {
  color: var(--muted);
}

.customer-note {
  margin-top: 16px;
}

.customer-note p {
  margin: 8px 0 0;
}

.staff-note {
  margin: 14px 0;
}

.builty-button {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-top: 16px;
  padding: 15px 18px;
  border-radius: 12px;
  color: #fff;
  text-decoration: none;
  background:
    linear-gradient(135deg, var(--accent), #0d5c91);
  box-shadow: 0 14px 30px rgba(15, 118, 110, 0.22);
}

.otp-download {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 180px 210px;
  align-items: end;
  gap: 12px;
  margin-top: 16px;
  background: #f7fafb;
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 12px;
}

.otp-download > div span {
  display: block;
  color: var(--muted);
  margin-top: 4px;
}

.otp-download .builty-button {
  margin-top: 0;
  border: 0;
  cursor: pointer;
}

.otp-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 180px;
  align-items: end;
  gap: 10px;
}

.builty-button span {
  font-weight: 900;
}

.builty-button small {
  color: rgba(255, 255, 255, 0.82);
}

.builty-waiting {
  display: grid;
  gap: 4px;
  margin-top: 16px;
}

.builty-waiting span {
  color: var(--muted);
}

.page-shell {
  max-width: 1240px;
  margin: 0 auto;
  padding: 20px;
}

.public-shell {
  max-width: 980px;
}

.hero,
.panel {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
}

.hero {
  display: flex;
  justify-content: space-between;
  gap: 24px;
  padding: 22px;
  margin-bottom: 18px;
  border-top: 4px solid var(--accent);
}

.hero-dashboard {
  background:
    linear-gradient(135deg, rgba(15, 118, 110, 0.11), transparent 45%),
    var(--surface);
}

.eyebrow,
.session-label {
  margin: 0 0 8px;
  text-transform: uppercase;
  letter-spacing: 0;
  font-size: 12px;
  font-weight: 700;
  color: var(--accent);
}

h1,
h2,
h3,
p {
  margin-top: 0;
}

h1 {
  margin-bottom: 8px;
  font-size: clamp(28px, 4vw, 42px);
}

h2 {
  font-size: 22px;
}

h3 {
  font-size: 17px;
}

.hero-copy,
.panel-heading p,
.session-card span,
.credential-card span,
.sync-status {
  color: var(--muted);
}

.hero-actions {
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-width: 260px;
}

.nav-button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 42px;
  text-decoration: none;
  font-weight: 700;
}

.session-card,
.summary-card,
.customer-card,
.timeline-item,
.subtle-block,
.credential-card,
.sync-panel,
.stat-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
}

.layout-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.25fr) minmax(320px, 0.75fr);
  gap: 18px;
}

.portal-grid {
  display: grid;
  grid-template-columns: minmax(360px, 0.9fr) minmax(0, 1.35fr);
  gap: 18px;
  align-items: start;
}

.staff-layout {
  display: grid;
  grid-template-columns: minmax(280px, 0.35fr) minmax(0, 1fr);
  gap: 18px;
  align-items: start;
}

.tracking-layout {
  display: grid;
  gap: 18px;
}

.customer-panel {
  border-top: 4px solid var(--accent);
  position: sticky;
  top: 16px;
}

.track-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 12px;
}

.track-form button {
  grid-column: 1 / -1;
  min-height: 48px;
}

.login-panel {
  position: sticky;
  top: 16px;
}

.panel {
  padding: 20px;
}

.panel-heading {
  margin-bottom: 14px;
}

.compact-heading {
  margin-bottom: 10px;
}

.full-width {
  margin-top: 18px;
}

.stacked-form {
  display: grid;
  gap: 14px;
}

.toolbar,
.credential-grid,
.stats-grid,
.sync-grid {
  display: grid;
  gap: 10px;
}

.toolbar {
  grid-template-columns: minmax(160px, 220px);
  margin: 16px 0;
}

.stats-grid {
  grid-template-columns: repeat(4, minmax(0, 1fr));
  margin-bottom: 14px;
}

.dashboard-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
  gap: 10px;
  margin-bottom: 14px;
}

.dashboard-grid h3 {
  grid-column: 1 / -1;
  margin-bottom: 0;
}

.count-box {
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px;
}

.count-box span {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

.count-box strong {
  display: block;
  margin-top: 6px;
  font-size: 24px;
}

.stat-card {
  background: var(--surface-alt);
}

.stat-card span {
  display: block;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

.stat-card strong {
  display: block;
  margin-top: 6px;
  font-size: 26px;
}

.sync-panel {
  background: #f9fbfb;
}

.admin-panel {
  background: #f8fafc;
  border: 1px solid var(--line);
  border-radius: 8px;
  margin-bottom: 14px;
  padding: 14px;
}

.admin-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(240px, 1fr));
  gap: 12px;
}

.admin-card {
  background: var(--surface);
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 14px;
}

.admin-lists {
  display: grid;
  grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr);
  gap: 12px;
  margin-top: 14px;
}

.pill-list,
.user-list {
  display: grid;
  gap: 8px;
}

.user-row {
  display: grid;
  gap: 4px;
  background: #fff;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
}

.user-row span {
  color: var(--muted);
  font-size: 13px;
}

.sync-grid {
  grid-template-columns: 160px minmax(220px, 1fr) 170px;
}

.sync-actions {
  display: grid;
  grid-template-columns: 160px minmax(190px, 1fr) minmax(220px, 1.2fr);
  align-items: center;
  gap: 10px;
  margin-top: 12px;
}

.credential-grid {
  grid-template-columns: repeat(auto-fit, minmax(140px, 1fr));
}

.field span {
  display: block;
  margin-bottom: 6px;
  font-weight: 700;
  font-size: 13px;
}

input,
select,
textarea,
button {
  width: 100%;
  border-radius: 8px;
  border: 1px solid var(--line);
  padding: 11px 12px;
  font: inherit;
}

input,
select,
textarea {
  background: #fff;
  color: var(--ink);
}

textarea {
  resize: vertical;
}

button {
  cursor: pointer;
  font-weight: 700;
}

button:disabled,
input:disabled,
select:disabled,
textarea:disabled {
  opacity: 0.58;
  cursor: not-allowed;
}

.primary {
  background: var(--accent);
  color: #fff;
  border-color: var(--accent);
}

.primary:hover {
  background: var(--accent-dark);
}

.secondary {
  background: #fff;
  color: var(--ink);
}

.summary-card {
  margin: 14px 0 18px;
}

.summary-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.metric-label {
  color: var(--muted);
  display: block;
  font-size: 12px;
  font-weight: 700;
  text-transform: uppercase;
}

.metric-value {
  display: block;
  font-size: 17px;
  font-weight: 800;
  overflow-wrap: anywhere;
}

.item-strip {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin: 14px 0 8px;
}

.item-strip span {
  background: #edf6f5;
  border: 1px solid #c8e4e1;
  border-radius: 8px;
  padding: 7px 9px;
  font-size: 13px;
}

.customer-results,
.timeline {
  display: grid;
  gap: 12px;
}

.customer-card {
  border-left: 4px solid var(--accent);
}

.tracking-card-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}

.department-chip,
.status-pill,
.file-link {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 6px 10px;
  font-size: 13px;
  margin: 5px 7px 0 0;
  max-width: 100%;
  overflow-wrap: anywhere;
}

.department-chip {
  background: var(--surface-alt);
  border: 1px solid var(--line);
}

.department-chip.completed {
  background: rgba(22, 121, 76, 0.12);
  border-color: rgba(22, 121, 76, 0.25);
}

.department-chip.in-progress {
  background: rgba(15, 118, 110, 0.12);
  border-color: rgba(15, 118, 110, 0.25);
}

.department-chip.on-hold,
.department-chip.pending {
  background: rgba(161, 92, 0, 0.1);
  border-color: rgba(161, 92, 0, 0.22);
}

.status-pill {
  background: rgba(22, 121, 76, 0.12);
  color: var(--success);
}

.status-pill.in-process {
  background: rgba(161, 92, 0, 0.12);
  color: var(--warning);
}

.status-pill.pending {
  background: rgba(102, 112, 133, 0.12);
  color: var(--muted);
}

.status-pill.problem,
.status-pill.on-hold,
.status-pill.rejected,
.status-pill.cancelled,
.status-pill.canceled {
  background: rgba(180, 35, 24, 0.12);
  color: var(--danger);
}

.file-link {
  text-decoration: none;
  background: rgba(15, 118, 110, 0.12);
  color: var(--accent-dark);
  font-weight: 700;
}

.attachment-list {
  margin-top: 10px;
}

.attachment-list img {
  width: 72px;
  height: 72px;
  object-fit: cover;
  border-radius: 8px;
  border: 1px solid var(--line);
  margin-right: 8px;
  margin-top: 8px;
}

.timeline-item {
  border-left: 4px solid var(--accent);
}

.timeline-item time,
.customer-timeline p {
  color: var(--muted);
}

.customer-timeline {
  border-top: 1px solid var(--line);
  margin-top: 12px;
  padding-top: 12px;
}

.toggle-row {
  display: flex;
  align-items: center;
  gap: 8px;
  min-height: 42px;
  font-weight: 700;
}

.toggle-row input {
  width: 18px;
  height: 18px;
  flex: 0 0 auto;
}

.sync-status {
  font-size: 13px;
}

.toast {
  position: fixed;
  right: 20px;
  bottom: 20px;
  max-width: min(420px, calc(100vw - 40px));
  background: var(--ink);
  color: #fff;
  padding: 12px 14px;
  border-radius: 8px;
  box-shadow: var(--shadow);
}

.auth-block {
  margin-bottom: 8px;
}

.hidden {
  display: none;
}

@media (max-width: 980px) {
  .hero,
  .layout-grid,
  .portal-grid,
  .staff-layout {
    grid-template-columns: 1fr;
    flex-direction: column;
  }

  .customer-panel,
  .login-panel {
    position: static;
  }

  .stats-grid,
  .summary-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .sync-grid,
  .sync-actions,
  .admin-grid,
  .admin-lists,
  .track-form,
  .courier-hero-grid,
  .courier-search,
  .tracking-metrics,
  .order-detail-panel,
  .otp-download,
  .otp-row {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 620px) {
  .page-shell {
    padding: 12px;
  }

  .hero,
  .panel {
    padding: 14px;
  }

  .hero-actions {
    min-width: 0;
  }

  .courier-shell {
    padding: 12px;
  }

  .brand-bar,
  .courier-hero-grid,
  .empty-tracking,
  .courier-result {
    padding: 16px;
  }

  .parcel-visual {
    min-height: 260px;
  }

  .scan-list p {
    grid-template-columns: 1fr;
  }

  .stats-grid,
  .summary-grid,
  .toolbar {
    grid-template-columns: 1fr;
  }
}